Returns & Exchanges

At WGU, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. We strive to make the exchange and return process as seamless as possible to ensure your style journey remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.